الاثنين، 13 سبتمبر 2010

Steve Jobs Is Mean

Steve Jobs, Apple CEO, has long been known for sending abrupt email replies to customers. His latest victim is rumoured to be a University student.

According to PC Magazine, the Long Island University student, Chelsea Kate Isaacs, was writing a report on the iPad's use in the classroom. Having received no help from the Apple PR team, she went straight to the top via email:

"Mr. Jobs, I humbly ask why Apple is so wonderfully attentive to the needs of students, whether it be with the latest, greatest invention or the company's helpful customer service line, and yet, ironically, the Media Relations Department fails to answer any of my questions which are, as I have repeatedly told them, essential to my academic performance."

Jobs, obviously in a rush, wrote:

"Our goals do not include helping you get a good grade. Sorry."

Isaacs responded that she didn't want Apple to provide her with a good grade, only a comment. This didn't deter Jobs:

"We have over 300 million users and we can't respond to their requests unless they involve a problem of some kind. Sorry."

When Isaacs explained that she was an Apple customer and she did have a problem, the exchange was ended by Jobs:

"Please leave us alone."

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